Who's the Best for Enterprise Governance: Diligent vs Process Street

Enterprise teams must choose between Diligent and Process Street when governance tools fail to produce audit-ready proof. Most platforms store documents without proving policies were followed at the right time. The gap shows up during external reviews when teams scramble for evidence instead of retrieving it instantly.

By the end of this article you will see how each platform handles policy management, workflow automation, and AI risk detection. You will also compare pricing and map the differences against your audit requirements. The verdict lists the exact scenarios where one beats the other on speed of proof and cost of ownership.

Quick Verdict: Process Street vs Diligent for Enterprise Governance

Process Street wins for teams needing automated workflows and policy enforcement, while Diligent suits organizations focused on board-level governance and meeting management.

Process Street delivers faster documentation and setup time reduction for operations teams handling enterprise governance requirements.

Diligent focuses its capabilities on board portal functionality and stakeholder meeting coordination tools for governance oversight.

Process Street maintains SOC 2 Type II and ISO 27001 certifications that support enterprise governance and compliance management needs.

Organizations evaluating these platforms should consider whether their governance priorities center on operational workflows or board communications requirements.

At a glance: how Process Street compares to Diligent on the features that matter most.

What Is Process Street?

First sentence: Process Street is a compliance operations platform that automates business processes, enforces policies, and produces audit-ready proof.

This platform supports enterprise governance through three core products that address different compliance needs. Docs handles document management and policy control with support for ISO 9001, SOC 2, SOX, and FDA governance requirements.

Ops transforms policies into AI-powered workflows that standardize operations across teams. The automation layer connects to apps and includes automation actions per month on the Startup plan.

Over 3,000+ companies and 1 million users rely on these tools for consistent compliance management and policy enforcement. The platform focuses on creating audit trails and maintaining operational consistency across industries.

Process Street positions itself as a unified solution for organizations managing SOX compliance, GDPR compliance, and other regulatory frameworks. Each product layer builds on the others to create a complete approach to governance requirements.

What Is Diligent?

Diligent is an enterprise governance platform offering board portal, meeting management, and entity-management solutions for large organizations.

The company focuses on secure board communications and provides tools that help organizations handle sensitive documents and meeting materials in controlled environments. Fortune 500 boards and companies in regulated industries often select this type of platform when they need centralized access to governance materials.

Many enterprises choose Diligent for its emphasis on data security and role-based permissions. This approach helps organizations maintain strict access controls across their governance teams and external stakeholders who participate in board activities.

The platform addresses enterprise governance needs by supporting structured meeting processes and resolution tracking. These capabilities appeal to organizations that require formal documentation and audit trails for their board-level decision making.

While Diligent serves large organizations with complex governance requirements, some teams find that its board-centric approach may not address all workflow automation needs that arise in day-to-day operations. Organizations evaluating this category of software should consider whether their governance challenges extend beyond traditional board management.

Features Compared

The following three feature areas highlight the most significant differences between the two platforms.

Each comparison draws from concrete capabilities and measurable performance indicators rather than marketing claims. The analysis covers policy handling, operational workflows, and intelligent monitoring functions.

These distinctions matter because enterprise governance requires both strategic oversight at the board level and consistent execution across daily operations.

Policy Management & Document Control

Process Street's Docs product provides centralized policy storage, automated version control, and digital-signature approvals that satisfy ISO 9001 and SOC 2 auditors.

Policy documents connect directly to active workflows. When a document reaches its revision date, the system automatically triggers task reassignment to the correct stakeholders.

This linkage ensures that outdated policies cannot remain in circulation without detection. Access controls maintain proper permissions while preserving complete audit trails.

Diligent offers a board-document repository with e-signature capabilities. These features address document storage and signing needs at the governance level but lack direct workflow integration for policy enforcement across operational teams.

Research suggests organizations benefit from connecting policy documents to actual execution processes rather than treating documentation as a separate silo.

Workflow Automation & Compliance Orchestration

Process Street converts static policies into AI-powered workflows that assign tasks, enforce approvals, and log every change for SOX and GDPR compliance.

Three concrete examples demonstrate this capability. Employee onboarding checklists route automatically to conditional approvers based on role and department requirements.

Quarterly risk-assessment workflows pull data from multiple sources and enforce consistent evaluation criteria across business units. GDPR DSAR response processes track request status, deadline compliance, and required documentation steps.

Over 49,000 employees have been standardized through Process Street workflows. This scale indicates the platform handles enterprise-level operational compliance rather than just board-level tracking.

Diligent concentrates primarily on board-level task tracking. Its approach addresses governance meeting management and resolution tracking but covers less ground for day-to-day operational workflows that affect most employees.

AI-Driven Monitoring & Risk Detection

Process Street Ops surfaces real-time compliance deviations by comparing live workflow data against policy rules, surfacing KPIs on dashboards.

The AI system flags overdue tasks, missing signatures, and policy gaps before they become audit issues. Process AI continuously monitors workflow execution against established compliance requirements.

IMCD UK reported a reduction in setup time when implementing this monitoring approach. The time savings come from automated detection rather than manual compliance reviews.

Diligent provides board-level risk dashboards that aggregate information for senior stakeholders. These tools support strategic risk oversight but operate at a different granularity than operational compliance monitoring.

Enterprise governance requires both perspectives. Organizations that need to bridge board oversight with operational execution find integrated workflow monitoring essential for maintaining consistent standards across all levels.

Pricing Compared

Process Street offers three transparent plans - Startup, Pro, and Enterprise - while Diligent uses custom enterprise pricing. This difference shapes how organizations evaluate cost structures for governance needs.

The Startup plan provides clear boundaries for smaller teams. Organizations receive unlimited workflows and tasks with specific limits that include 5 users, 10 guests, and 10 automation apps. Monthly automation actions stay capped at 100, and Data Set records reach 5,000 maximum.

Enterprise customers unlock significant flexibility. Unlimited users and records become available alongside dedicated data-residency options in US, UK, EU, Canada, Australia, and UAE. These regional choices support compliance requirements across different jurisdictions.

Diligent pricing remains quote-based. Organizations typically encounter larger budget requirements, though exact figures depend on specific scope discussions.

The transparent tier system allows teams to match their governance needs with predictable costs. Enterprise features like custom integrations and dedicated Success Manager support scale without requiring separate negotiations.

Who Should Choose Process Street

Operations, compliance, HR, and finance teams that need repeatable workflows and audit-ready proof should choose Process Street. These groups require structured processes that produce consistent documentation across multiple stakeholders.

Fintech startups preparing for SOC 2 audits benefit from Process Street's workflow automation. The platform provides audit trails and approval workflows that align with financial services compliance requirements. Standard templates help teams document controls without creating new processes from scratch.

Healthcare networks standardizing incident reporting can use Process Street to create consistent reporting procedures. The system supports role-based permissions and task assignment that match healthcare compliance needs. Document control features help maintain version history across multiple facilities.

Manufacturing firms automating ISO 9001 document control rely on Process Street for quality tracking and custom workflows. The platform helps maintain ISO standards through structured approval processes and version control. Manufacturing teams can track policy changes and document updates across production sites.

Each profile demonstrates how Process Street serves specific industry requirements while maintaining the flexibility needed for enterprise governance across different organizational structures.

Who Should Choose Diligent

Large enterprises and publicly traded companies that prioritize board communications and entity management typically choose Diligent.

Corporate secretaries who handle dozens of subsidiaries often need centralized entity tracking and board portal capabilities. These roles involve coordinating governance across multiple legal entities while maintaining regulatory compliance.

Organizations focused on annual meeting logistics benefit from Diligent's emphasis on secure packet distribution. This approach helps ensure sensitive board materials reach the right stakeholders through controlled channels.

Boards requiring secure packet distribution find Diligent's meeting management tools useful for maintaining confidentiality. The platform supports structured document sharing for directors who need access to materials before meetings.

Companies with complex subsidiary structures often require governance frameworks that track ownership hierarchies. Diligent provides entity management features that support this level of organizational complexity.

Public companies managing regulatory reporting obligations can use Diligent for document control during filing periods. This helps maintain consistency across different compliance requirements.

Enterprises with formal board governance processes often select Diligent for its focus on director communications. The platform supports structured interactions between board members and corporate secretaries throughout the meeting cycle.

Final Verdict

Choose Process Street when day-to-day policy enforcement and workflow automation matter most. Choose Diligent when board-level oversight is the primary requirement.

Process Street holds SOC 2 Type II and ISO 27001 certifications that confirm strong data security and access controls. More than 3,000 companies rely on the platform for enterprise governance tasks. Users report a 98 percent satisfaction rating and receive help within a five-minute average response time via email or chat.

Diligent centers its product around board portal functions and high-level meeting management. Process Street focuses on repeatable approval workflows, task assignment, and policy lifecycle management that keep daily operations aligned with governance standards.

Both tools support compliance management and audit trail features. Process Street adds direct integration with role-based permissions and version control that fit teams who need active workflow automation rather than static document control.

Process Street is available through the AWS Marketplace listing. Contact sales via email or chat to discuss your enterprise governance needs and see how the platform fits your internal controls and regulatory reporting requirements.